Self-Service Kiosk

Overview

The self-service kiosk is a customer-operated ordering terminal — an Android tablet, usually mounted at your entrance. Customers choose dine-in or pickup, browse the menu, optionally sign in as a member, and check out themselves.

How it works

• Each physical kiosk is registered in the admin as a kiosk device account with its own login.
• The kiosk shows the menu for its outlet.
• After checkout it can issue a pager/buzzer number or a table number.
• Members can sign in on the kiosk to earn and redeem.

Default setup

Bean & Brew example: one entrance kiosk for dine-in and pickup orders.

1. In the sidebar open Kiosks, then click Create.
2. Fill in:
   • Username and Password — the device login for this kiosk
   • Outlet and Outlet Register — what the kiosk belongs to
   • Order modes — turn on Dine In, Pickup, and/or Pay Bill
   • Member login type — how members sign in (show QR, phone, OTP, scan QR)
3. Save, then log the kiosk tablet in with that username and password.

Advanced options

Setting	What it does
Background image / video / YouTube	The attract screen shown when the kiosk is idle.
Order flow	After checkout, issue a pager/buzzer number or ask the customer to pick a table.
Category button ratio	The shape of the category tiles (1:1, 3:2, 2:1).
Guest details capture	Collect a guest's name, phone, or email at checkout (choose one).
Receipt options	How the kiosk delivers the receipt — on-screen QR, email, or SMS.

Related

• Menus — the menu the kiosk displays.
• Kitchen Display — pairs with kiosks for order pickup.
• Membership & Tiers — members can sign in on the kiosk.