Self-Service Kiosk
Overview
The self-service kiosk is a customer-operated ordering terminal — an Android tablet, usually mounted at your entrance. Customers choose dine-in or pickup, browse the menu, optionally sign in as a member, and check out themselves.
How it works
- Each physical kiosk has its own kiosk device account and login, set up for you by the Rewardly team.
- The kiosk shows the menu for its outlet.
- After checkout it can issue a pager/buzzer number or a table number.
- Members can sign in on the kiosk to earn and redeem.
Default setup
Bean & Brew example: one entrance kiosk for dine-in and pickup orders.
- Contact Rewardly support to have a kiosk device account provisioned — you can't create one yourself. Tell them:
- Outlet and Outlet Register — what the kiosk belongs to
- Order modes — Dine In, Pickup, and/or Pay Bill
- Member login type — how members sign in (show QR, phone, OTP, scan QR)
- Log the kiosk tablet in with the username and password the Rewardly team gives you.
Advanced options
| Setting | What it does |
|---|---|
| Background image / video / YouTube | The attract screen shown when the kiosk is idle. |
| Order flow | After checkout, issue a pager/buzzer number or ask the customer to pick a table. |
| Category button ratio | The shape of the category tiles (1:1, 3:2, 2:1). |
| Guest details capture | Collect a guest's name, phone, or email at checkout (choose one). |
| Receipt options | How the kiosk delivers the receipt — on-screen QR, email, or SMS. |
Related
- Self-Service Kiosk App — operating the kiosk on the device: pairing, the order flow, payment, and confirmation.
- Menus — the menu the kiosk displays.
- Kitchen Display — pairs with kiosks for order pickup.
- Membership & Tiers — members can sign in on the kiosk.