Kitchen Chit Printing
When a sale is paid, or a table round is confirmed, the register prints a kitchen chit on each kitchen printer. Product tags decide which items go to which printer, so the bar gets the drinks and the hot kitchen gets the food. Printer setup, chit layout and reprinting are covered in Printing.
Product tags
A product tag names a station, for example drink or hot kitchen. You put tags in four places: on categories, on products, on combos and on kitchen printers. An item prints on the kitchen printer whose tag matches its own. Create tags under Tags, or inline from a category's Tags field.
1. Category tags
Set them in Products & Inventory › Product › Product Category › category › Tags.
- A product with no tag of its own follows its category's tag.
- The category tag is also used when the product has a tag but no kitchen printer carries that tag.
2. Product tags on a single product
Set them in Products & Inventory › Product › Products › product › Tag (on the General tab).
- A product's own tag wins over its category's. When the product's tag matches a kitchen printer, the product prints there and its category tag is ignored.
3. Combo tags
A combo is a product too, so it gets its tag the same way. What happens to the products inside it (the combo options) depends on the register setting Print Combo Item(s) to the Printer with Matching Tag(s) in Outlet Registers › register. It is on by default.
For a combo whose tag matches a kitchen printer:
| Combo option | Setting on (default) | Setting off |
|---|---|---|
| Option has no tag that matches a printer (its own or its category's) | Goes to the kitchen printer with no tag, as its own line. If the register has no untagged kitchen printer, the option shows only on the combo's summary chit (see below). | Follows the combo: listed inside the combo's chit at the combo's printer. |
| Option has a tag that matches a printer | Goes to its own printer, as its own line. | Listed inside the combo's chit at the combo's printer, and also printed at its own printer when that is a different printer. |
With the setting on, the combo's printer also prints a --- SUMMARY --- chit listing every option in the combo, as long as Enable Printing Order Chit for Combo is on (it is on by default). On a register with no untagged kitchen printer, that summary is the only place an untagged option appears. If the summary chit is off as well, the option prints nowhere. See Combo products and tagged kitchen printers for examples.
To keep a combo's untagged options with the combo
Turn Print Combo Item(s) to the Printer with Matching Tag(s) off, or give the options (or their category) the same tag as the combo.
4. Printer tags on the outlet register
To see or change which tags a printer prints:
- Open Outlet Registers and edit the register.
- Expand the printer.
- Check its Tags field. Only printers whose Targets include kitchen_chit route kitchen chits by tag.
On the POS tablet the same field is Tag: in the printer's settings.
- A kitchen printer with tags prints only the items whose tag matches one of them. If two printers share a tag, both print the item.
- A kitchen printer with no tag prints every item that no tagged printer takes. When no kitchen printer on the register has a tag, the untagged printer prints the whole order.
Keep one kitchen printer with no tag
If every kitchen printer has a tag, an item that matches none of them prints nowhere, and nothing on the order says so. A tagged combo's untagged options then show only on the combo's summary chit, and nowhere at all when that chit is off. Leave one kitchen printer untagged as the catch-all.
Related
- Printing: adding printers, layouts, combos and reprints.
- Tags: creating and managing product tags.
- Products & Categories: where products and categories get their tags.
- Kitchen Display (KDS): routing items to screens instead of paper.