POS Settings

Overview

POS settings come in two parts:

1. Outlet Registers — configured in the admin dashboard. A register is one till inside an outlet.
2. The POS tablet app — a few settings staff can see or change on the tablet itself.

Every POS tablet logs in to one register, and inherits that register's configuration.

Outlet Registers (admin)

In the sidebar open Outlet Registers and create one register per till.

Creating a register

Field	What it does
Name	The register's name (e.g. Front Counter). Required.
Outlet	The outlet this till belongs to. Required.
Default Order Mode	The mode the POS opens in — Dine in, Take Out, or Delivery.
Menu	The menu this register shows.
Charge Type	Whether charges (tax, service charge) are applied per Product or per Amount.
Shortcut to	The screen the POS opens on — Concierge, Sale, or Order.

Advanced register options

Setting	Default	What it does
Product Num Columns	5	How many product columns the POS grid shows (2–6).
Menu Product Font Size	18	Product name text size.
Shift Cash Threshold	0	A cash-in-till warning threshold.
Show Product Image	Off	Show product images on the sale grid.
Show Detail Image	Off	Show the larger detail image when a product is opened.
Print Member on Kitchen	Off	Print the member's name/phone/email on kitchen chits. You can choose which detail (name, phone, or email) and the print size.
Print Extra Order Chit for Combo Product	Off	Print a separate chit for each combo product.
Print Combo Product Name	Off	Include the combo's own name on the chit, not just its components.
Print Bundle as Product	Off	Print a bundled item as a single product line rather than its parts.
Print Pax Number	Off	Print the table's pax (number of guests) on chits.
Allow manual service charge removal	Off	Lets staff remove service charge at the POS.
Is Master	Off	Shows web orders on the KDS and enables shift checks for this register.
Is Concierge	On	Shows the Concierge tab on the POS.
Employee Attendance Tracking	Off	Tracks staff clock-in/out on this register. Pairs with Staff Attendance.
Show Expected Cash Total in Till on Shift	Off	Displays the expected cash total in the till during a shift so staff can reconcile against it.
PIN Lock After Confirm	Off	Requires a staff PIN after each sale.
Preset Delete Reasons	—	A list of reasons staff pick from when voiding items.

There are also accordions for Auto Shift (enable auto shift management — this hides the shift button on the POS and opens/closes shifts automatically on the per-weekday open/close times you set) and a Screen Saver (background video, YouTube ID, and idle seconds before it appears).

Manual PayNow

Reeward staff only

The Manual PayNow accordion is visible only to Reeward super admins. Merchant operators do not see or edit it.

When enabled, this register accepts Manual PayNow payments matched from incoming payment-notification emails. The accordion holds:

Field	What it does
Enable	Turns Manual PayNow on for this register.
Routing key	The key used to route notification emails to this register.
Allowed sender emails	The email addresses permitted to send payment notifications.
TTS voice / pace / closure greeting	Text-to-speech voice, speaking pace, and closing greeting read aloud when a payment is confirmed.

Printer settings

Each register can have one or more printers. For every printer you set:

• Name and Targets — which documents this printer handles: Kitchen Chit, Delivery Chit, and/or Receipt. (Some fields are hidden when the target is Kitchen Chit only.)
• Printer type — Sunmi, Epson, TSC, Star, Rongta USB, iMin, iMin v2, Adyen, BLE, ZPL, PAX, NYX, or Other.
• Connection — Local or Sunmi Cloud.
  • Sunmi Cloud creds — appId, appKey, serial, and shopId.
  • Adyen printer creds — for Adyen printers.
  • IP address — the local network address. For Epson printers the IP is read-only — it is synced from the POS device, not typed here.
• Paper Width — 80/58 mm (or 40/50/60 mm for TSC/ZPL label printers).
• Print Density, Font Size, and Header / Footer text.
• Price display format and print merchant / outlet name options.
• Chit begin / end lines — blank lines fed before and after a chit.
• Copy Count — how many copies to print.
• Order Mode Position and a Tags filter (only print products carrying the listed tags).
• Auto Print — print this document automatically when an order is placed.
• Socket Print — print over a socket connection, with the channels it applies to.
• Multi Language — print in more than one language.
• Product Level / Product Bundle Level — how deep combo/bundle hierarchy is printed.
• Print QR Code — include a QR code on the document.
• Print Logo — include a logo, with a logo image and its width.

Preview before you save

A live Printer Preview pane (it stays pinned as you scroll) renders a sample receipt, kitchen chit, or label for the printer you are editing. Use the receipt-type picker to switch between previews and confirm the layout before saving.

On the POS tablet

Open Settings inside the POS tablet app. It has two groups.

Staff tools

Navigation shortcuts for the cashier: Notifications, Edit Profile, Change Password, Invite Customer, Shift Report, Attendance QR, Check for Updates, Printer Settings, and Help.

Program settings (view only)

The Loyalty, Membership, Store credit, Outlet Settings, and Other panels are read-only on the tablet — they simply mirror what you configured in the admin dashboard, so staff can check the rules without changing them.

Outlet Register (editable on the tablet)

The Outlet Register panel is the one place staff can change settings on the tablet:

Setting	What it does
Default order mode	Switch between Dine in and Takeout.
Product Name Font Size	Adjust product text size (12–28).
Product Number of Columns	Adjust the grid columns (2–6).
PayNow QR on second display	(Android) Show the PayNow QR on a second screen.

Font size and column changes are saved with a Save Changes button.

Related

• Outlet Settings — the branch each register belongs to.
• Payment Methods — what the POS can accept as payment.
• At the Counter — how a sale works on the POS.