Websites
Overview
Administration › Websites is where you look after the online shop websites Rewardly has made for your business. Each website sells from one outlet's menu, and its orders go to that outlet. Here you can check whether a website is ready to take orders, look at its draft, publish it, go back to an older version, and change it by chatting with an AI assistant.
Rewardly makes the website, gives it its address (and your own domain, if you have one), and opens it to your merchant admins. To get a website, or to change its address, contact Rewardly. A new website's first draft is built from the outlet's menu — its categories, products and pictures. Text only you can write reads "Replace this text: tell customers what makes your shop special." until you change it with the chat or write the whole site from a brief.
Who sees it
By default only merchant admins see Websites in the sidebar, and only the websites Rewardly has opened to them. With none, the list reads "No website yet. Contact Rewardly to set one up."
The websites list
The list's intro reads "Your websites. Check them, look at the draft and publish it here; to make a website or change its design, contact Rewardly." On a website that is opened to you, you can also change the design yourself with the AI chat — see Change the website.
| Column | What it shows |
|---|---|
| Shop | The website's short name, as used in its address. Click it to open the website's page. |
| Address | The website's address; it opens the site in a new tab. |
| Status | Draft (never published), Live, or Suspended (not online). |
| Live / draft | The live version and the draft version, for example v3 / v5. |
| Readiness | The last check: Ready (vN), N blockers (vN), or Not checked. |
| Last published | When a version last went live. |
Refresh reloads the list.
A website's page
The top of the page shows the website's addresses and one line such as Draft v5 · Live v3 · published …, followed by the state of its legal pages: "Legal pages accepted on …", or "Legal pages not accepted yet: publishing asks for them."
Below that sit Ready to take orders?, the AI chat Change the website with the draft's preview beside it, and a folded Versions list.
Preview the draft
- The preview beside the chat always shows the draft. Switch it between Desktop and Phone. It reloads when the draft changes.
- Preview link gives you a link to the draft to share, valid for a week (the popover says until when). Anyone with the link sees the draft; nothing can be ordered from it. Use Copy or Open.
Ready to take orders?
This line says whether the website can take an order: Ready, Blockers: N or Not checked. Check now checks the draft again. Each blocker says what is wrong, with a Fix: line under it; warnings, information and the checks that passed fold under Show all checks (N).
A Blocker stops the version from going live. A Warning or Info item does not.
| What is checked | Level | Where to fix it |
|---|---|---|
| Rewardly's set-up of the website: its address and its connection for orders | Blocker | Contact Rewardly. |
| The outlet is active and takes Rewardly orders | Blocker | The outlet's Is Active (Main tab), and Mode rewardly (Settings tab). See Outlet Settings. |
| The outlet's Menu Filters include Rewardly products | Blocker | The outlet's Settings tab: Menu Filters with rewardly. Without it the menu is empty. |
| The outlet has a master register | Blocker | Turn on Is Master on one of the outlet's registers — see POS Settings. Website orders ring and print there. |
| A shift is open on the master register | Warning | Open a shift on that till. Orders are taken without one, but ring only once a shift is opened. See Registers, Shifts & Cash. |
| Customers can pay online | Blocker | A card (Stripe) payment method, or PayNow for a merchant in Singapore dollars, for this outlet with the Customer channel on. Rewardly sets these methods up — contact Rewardly if this check fails. See Payment Methods. |
| Customers can order for pickup, or delivery works | Blocker | The outlet's Ordering tab: Allow to Pickup, or Allow to Delivery Order. |
| Delivery can work, and has fees | Warnings | Delivery Provider must be Self (Lalamove isn't offered to websites), and the outlet needs its Location (Details tab) and a Delivery distance (in meter) above 0. With no Delivery Fee Ranges, every delivery is free. |
| The outlet has order hours on at least one day | Blocker | The outlet's Ordering tab: the order hours for each day under Time Settings. |
| Closed dates in the next 14 days | Info | Shown for your information. |
| The outlet has an address | Warning | Fill in the outlet's address (Details tab) — checkout shows it as the pickup address. |
| Tax | Info | The outlet's tax rate, and whether prices include it. |
| Text, links and buttons in the website's colours are readable | Warning | Ask the AI chat for a lighter or darker main colour. |
| What the website sells | Set by Rewardly's website service | Its own checks. If the service can't be reached, that is a blocker: try again later. |
A live website keeps working
If a later check finds a blocker on the live version, the website stays online. Only putting that version live again is refused until the blocker is fixed.
Going live
- Check the draft in the preview, then click Publish draft and confirm "Put draft vN live?". When there is nothing to publish, the button is greyed out and the line under it reads "No draft yet." or "Nothing new to publish: the draft is live." When the last check found blockers, a red line says "Blockers found by the last check: N." — fix them first.
- The first time, and the first time after Rewardly updates its legal templates, Accept the legal pages opens. Read the Terms of sale, Privacy notice and Delivery and refund policy on the preview: they are linked at the bottom of every page. They are Rewardly's templates, filled with your shop's legal details.
- Tick "I have read the Terms of sale, the Privacy notice and the Delivery and refund policy, and I accept them as this shop's own. I am responsible for their content.", then click Accept and put live.
- The version is checked again before it goes live. If anything blocks orders, nothing changes: "vN cannot take orders yet" lists the blockers ("Nothing was changed. These block orders:"). Click Fix it first, fix them, and publish again. When it works, you see "vN is live."
Merchant admins can't publish past a blocker
There is no way around a blocker from your side. Fix what the check reports, or ask Rewardly when the fix is on their side.
Versions
Every change makes a new version. Open Versions to see them all:
| Column | What it shows |
|---|---|
| Version | The version number, tagged Live or Draft. |
| Summary | What changed. |
| Made by | Seed, Manual, AI generation, AI prompt, Undo or Migration. |
| Who / When | Who made it, and when. |
Put live on any version that isn't live puts that version online, after the same check and legal pages as Publish draft. Confirm "Put vN live? The draft becomes vN too." — your next change starts from that version.
Change the website
Change the website is a chat with an AI assistant. Write what to change in your own words — for example "Make the buttons dark green", "Add an FAQ with these questions: …" or "Put the best sellers first" — and click Send (or press Enter; Shift+Enter starts a new line).
- The assistant changes only the draft. Nothing goes live until you publish.
- Prices, products and opening hours are changed in Rewardly, not in the chat.
- Each answer shows Draft vN when it made a change, with a line for each change. Other answers are tagged No change, Declined or Not saved.
- Add a picture uploads your own picture (PNG, JPEG or WebP, up to 4 MB) for the assistant to use. It never brings pictures from the web, and a testimonial can only quote your own words. A change that breaks either rule is not saved.
- If a change adds claims you didn't write — such as halal, award-winning, organic or vegan — the answer says "You did not say these, so check they are true before you publish: …".
- A change that would leave text hard to read in the website's colours is not saved.
- Undo takes the draft back to before the latest change, while that change is still the draft.
- New conversation clears the chat; the changes it made stay.
The assistant can build home-page sections such as slideshows, product rows, categories, an FAQ, testimonials, banners and your store information (address, order hours and closed days, read from Rewardly), add up to 10 extra pages, link to your menu categories and products, and change the colours, fonts, corner style and button style.
Limits
The assistant works on one message at a time ("The assistant is still working on the last message. Wait for it, then send again."). Each website has a daily message limit; when it is used up the chat says "Today's messages for this website are used up. Try again tomorrow." If the assistant is off, it says "The website assistant is switched off just now."
Write the whole site from a brief
Write the whole site from a brief opens Start from a brief. The assistant writes the whole website from it — its text, what to show first, fonts and style — using only what you write here and your menu.
| Field | What it does |
|---|---|
| Shop name | The website's name. Needed. |
| Layout | Choose for me, Boutique — gifts, cakes, flowers, Café — menu first, or Retail — many products. |
| What you sell, and to whom | A sentence or two about your shop. Needed. |
| Two or three words for the feel | Pick words such as warm or modern, or type your own (up to 5). |
| Add your logo | Its colour becomes the website's main colour. |
| Business name, UEN, Contact e-mail, Data protection officer's e-mail, Address | Your legal details for the Terms of sale and Privacy notice, listed under "Needed before the shop can go live". |
Click Write the website and confirm. It replaces the draft's content with a new draft; Undo brings the old one back. The outlet's menu needs categories with products and at least one picture, or you see "The shop cannot be started from this outlet's menu: it needs categories with products, and at least one picture." Writing from a brief counts as one of the day's messages.
Related
- Outlet Settings — the outlet the website orders from.
- Payment Methods — the online payment a website needs.
- POS Settings — the master register where website orders ring.
- Products & Categories — the menu the website sells.
- Roles & Permissions — who sees Websites.