Stamp Cards

Overview

A stamp card is the digital version of the classic "buy 9, get 1 free" loyalty card. Customers collect stamps for doing something — usually buying a product — and when the card is full they receive a reward.

Stamp cards are great for driving repeat visits on a specific product or category.

How it works

Challenges — the slots on the card

A stamp card is built from challenges. Think of each challenge as one slot on the card. Every time a customer meets the rule, they earn a stamp and fill the next challenge.

A challenge can carry a gift:

• Put the reward on the final challenge for a classic "collect them all" card.
• Put gifts on several challenges for milestone rewards along the way.

How stamps are earned

You choose a rule type that decides what earns a stamp:

Rule type	A customer earns a stamp when they…
Product	Buy a specific product, category, or tagged item.
Amount	Spend a set amount of money (e.g. 1 stamp per $10).
Rule	Meet a rule-based condition (e.g. tied to membership).
Voucher	Redeem a particular voucher.

What the reward can be

When a challenge with a gift is reached, the customer receives its gift type:

• Store credit — a top-up to their store credit balance.
• Voucher — a voucher copy.
• Points — loyalty points.
• Membership — an upgrade to a membership tier.
• Package — a whole package of rewards.

Repeating the card

Max fill count sets how many times a customer can complete the card. Turn on No limit to let them collect it over and over.

Default setup

Bean & Brew example: a "Coffee Lovers Card" — buy 9 coffees, get the 10th free.

Build the reward first

The reward is a separate item. For a free coffee, first create a Giftvoucher for a free coffee — you'll attach it to the card below.

1. In the sidebar open Loyalty & Programs → Stamp Programs, then click Create.
2. Fill in the basics:
   • Name — Coffee Lovers Card
   • Image — a card image (optional)
3. In the stamp rules:
   • Rule type — Product
   • Choose the outlets, then the category (Coffee), then the products that earn a stamp.
4. Add challenges — one per slot on the card. On the final challenge, turn on Has gift, set Gift type to Voucher, and choose your free-coffee voucher.
5. Set Max fill count (or turn on No limit so customers can keep collecting).
6. Set Status to Draft, review, then switch to Live and Save.

Advanced options

All stamp card fields

Field	What it does
Name	The stamp card name. Required.
Membership	Restrict the card to one membership tier. Optional.
Level	An optional ordering number.
Validity in days	How long a customer's card stays valid before it expires.
Image	The card's picture in the member app.
Rule type	What earns a stamp — Product, Amount, Rule, or Voucher.
Amount	(Amount rule) The spend needed per stamp.
Amount in ranges	(Amount rule) Different per-stamp amounts for set date ranges.
Rule products / categories / outlets	(Product rule) What purchases earn a stamp.
Rule vouchers	(Voucher rule) Which vouchers trigger a stamp.
Challenges	The slots on the card, each optionally carrying a gift.
Max fill count	How many times the card can be completed.
No limit	Lets the card be completed an unlimited number of times.
Show in member app	Whether customers see the card in the app.
How it works	A rich-text description shown to customers.
Status	Draft (inactive) or Live (active).

Per-challenge gift fields

When a challenge has Has gift on, you set:

• Gift type — store credit, voucher, points, membership, or package.
• The matching amount or item — e.g. Gift store value amount, Gift vouchers, Gift program amount (points), Gift membership, or Gift program (package).

What members & staff see

In the member app, customers see their stamp cards and how many stamps they've collected (cards with Show in member app enabled).

At the POS, stamps are awarded automatically when a qualifying sale is completed — there is no separate action for the cashier. When a card fills, the reward is issued to the customer's account.

Related

• Vouchers — the most common stamp-card reward.
• Store Credit, Loyalty Points, Packages — other reward types.
• Membership & Tiers — a stamp card can grant a tier upgrade.
• Products & Categories — define the products that earn stamps.