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Yogurt / Dessert Kiosk

A dessert kiosk is fast counter service with low-to-mid average basket, very high topping/modifier complexity, and an audience that responds well to stamp cards and kiosk self-ordering. The Rewardly setup leans on lean menu structure, rich modifiers, and self-order kiosk as a primary channel.

Example business: Yoyo Yogurt — a 50 sq ft kiosk in a mall food court selling frozen yogurt with 20 toppings.

Setup recipe

1. Outlet & registers

  • Default Order Mode = Take Out.
  • Disable Tables & Dine-In; this is grab-and-go.
  • Outlet Registers — one main POS + one self-order kiosk register.
  • Show Outlet Choice off.

→ See Outlet Settings, Self-Service Kiosk.

2. Membership tiers (1 level)

Keep it simple — a single Member tier. Stamp cards do the return-visit work.

→ See Membership & Tiers.

3. Loyalty ratio

  • 5 points per $1 — small baskets need a bigger ratio for the number to feel like something.
  • Point expiry — 6 months. Dessert is impulse — long expiries don't help.

→ See Loyalty Points.

4. Stamp cards (the main loop)

Stamp cards are the heart of the dessert-kiosk loop:

CardTriggerReward
Buy 9, get the 10th freeProduct (any yogurt cup)Free Regular Yogurt voucher
Big Spend — $80 in 30 daysAmount$10 off voucher
  • Repeat — yes, no limit on the buy-9-get-1.

→ See Stamp Cards.

5. Vouchers

ProgramTypeEvent
Welcome — Free ToppingFree modifierFirst-time shopper
Birthday — Free RegularFree itemBirthday
Friend referral — $3 offCashRefer a friend

→ See Vouchers, Referral.

6. Menu structure (modifier-heavy)

  • Categories — Yogurt · Toppings · Sauces · Combos · Drinks.
  • Products — keep the base SKUs small: Regular Yogurt, Large Yogurt, a few flavour variants.
  • ModifiersToppings group with 20 options, set as multi-select with a per-item charge (Fresh Strawberry +$0.80, Granola +$0.50).
  • Combo Option — bundle yogurt + 2 toppings + drink for a fixed price.

Modifier inventory

Toppings run out faster than yogurt. Use Modifier Inventory to track top toppings (fresh fruit, mochi) so the kiosk hides them when they're sold out, instead of a customer ordering and being told no at the counter.

→ See Menus, Modifier Inventory.

7. Self-order kiosk

The kiosk is a force multiplier here — a 1-attendant kiosk can serve the queue while staff focus on dispensing.

  • Display banner on Kiosk — promote one discount (e.g. stamp-card progress).
  • Customer login at the kiosk — earn loyalty without queueing at the POS.
  • Multi-language if your area justifies it.

→ See Self-Service Kiosk.

8. Pricing Rules

  • Happy Hour 3–5 pmPricing Tier: Happy Hour, Mon–Fri, 15% off the regular yogurt — drives the dead afternoon.

→ See Pricing Rules & Tiers.

9. StockOS

  • Track toppings as modifier inventory (above).
  • Track yogurt base as ingredient by litre — the recipe deducts the per-cup volume.

→ See Modifier Inventory, Ingredients & Recipes.

10. Payment

  • Cash + PayNow — the typical small-ticket combo for SG.
  • Cash Rounding — round to $0.05 or $0.10, cash-only.

→ See Cash Rounding.

KPIs to watch

  • Stamp card progression — % of members on each stamp card.
  • Kiosk vs POS share — orders started on kiosk ÷ total orders.
  • Topping attach rate — average toppings per cup.