RewardlyMerchant Setup Guide

Everything you need to run your business on Rewardly — set it up yourself, no support required.

Getting Started

A step-by-step walkthrough — from signing up to running your first live program and a test sale.

LoyaltyOS

Rewards and engagement — membership tiers, points, vouchers, stamp cards, store credit, discounts, cashback, packages, and referrals.

🛒

CommerceOS

Selling and orders — point of sale, menus, online ordering, self-service kiosk, kitchen displays, tables, and delivery.

💳

PaymentOS

Taking payment — card terminals, QR and digital wallets, post-pay credit, split bill, and payment reports.

📦

StockOS

Inventory and supply — stock tracking, ingredients and recipes, suppliers, modifier stock, and bottle keeping.

💬

Reference

A plain-language glossary of every term, plus an FAQ and troubleshooting page for the common questions.

New to Rewardly?

Rewardly is a complete platform for running a retail or food & beverage business. It's organised into four parts — four "operating systems" that work together:

LoyaltyOS — reward customers and keep them coming back.
CommerceOS — sell to them, in store and online.
PaymentOS — take payment, however they want to pay.
StockOS — track what you have in stock.

This guide is written so you can set everything up yourself. Work through it in order, or jump straight to the feature you need using the sidebar or the search box at the top of the page.

Brand new? Start with What is Rewardly?, then Core Concepts, then follow the First-Time Setup guide.
Want one specific feature? Open it from the sidebar. Every feature page has a simple Default setup first, with Advanced options further down.
Stuck? Check the FAQ & Troubleshooting page.

The golden rule of setup order

Create a Membership tier first, then a Loyalty program linked to it. The two depend on each other — see Core Concepts for why.