Pre-printed Vouchers
Overview
Pre-printed Vouchers lets you create batches of unique voucher codes you can print and distribute offline — hand them out at events, include them in packaging, or run a partner campaign with another merchant. A customer scans the barcode in the Rewardly member app to link the voucher to their account.
Find it in the sidebar under Loyalty & Programs → Pre-printed Vouchers.
Digital vs physical
Most campaigns send vouchers digitally by email or SMS through Campaigns. Pre-printed Vouchers is for physical distribution — when you need something a customer can hold in their hand and scan later.
Two distribution modes
When creating a batch you choose whether to generate barcodes:
| Mode | When to use |
|---|---|
| With barcode | Each voucher gets a unique scannable barcode. The customer opens the Rewardly app and scans the code to claim the voucher. |
| Without barcode | No barcode is generated. Use this for affiliated marketing — a cashier scans an external partner voucher or ticket at the POS to qualify the customer for a matching voucher. |
Voucher types
| Type | What it means |
|---|---|
| Member | Linked to a member account. The customer must scan to claim and must be a Rewardly member. |
| Gift Card | Can be given to anyone. Stays open until redeemed, even without a member account. |
Creating a batch
- Open Loyalty & Programs → Pre-printed Vouchers → CREATE (
/voucherBarcodes). - Fill in:
| Field | What it does |
|---|---|
| Name | An internal label for this batch (not shown to customers). |
| Voucher Campaign | The voucher program each code in this batch delivers. |
| Quantity | How many unique codes to generate. |
| Generate barcode | Toggle on to produce scannable barcodes; off for the capture-mode campaign. |
| Type | Member or Gift Card (see above). |
| Pin Code | An optional PIN the customer must enter when scanning, for extra security. |
- Save. The system generates the requested quantity of unique codes immediately.
Tracking status
Each code in a batch has its own status:
| Status | Meaning |
|---|---|
| Unclaimed | Generated but not yet linked to anyone. |
| Claimed | A member scanned and linked it — ready to redeem but not yet spent. |
| Used | Redeemed against a transaction. |
| Open (Gift Card) | A gift-card type code not yet linked to a member. |
| Used (No member) | Redeemed without a member account. |
The batch list shows total counts per status so you can track take-up across your distribution.
How a member claims a barcode voucher
- The member opens the Rewardly member app.
- On the Scan tab, they scan the barcode on the physical voucher.
- The system links the voucher to their account — it appears in their Voucher Wallet and is redeemable at the POS on their next visit.
Store app scan
Staff at the POS can also scan a customer's barcode voucher directly from the Rewardly Store App to link it, if the customer doesn't have the member app installed.
Related
- Vouchers — the voucher program each batch delivers.
- Members — view which members have claimed barcodes.
- Marketing & Messaging — send digital vouchers by email or SMS without barcodes.