Pre-printed Vouchers
Overview
Pre-printed Vouchers lets you create batches of unique voucher codes you can print and distribute offline — hand them out at events, include them in packaging, or run a partner campaign with another merchant. A customer scans the barcode in the Rewardly member app to link the voucher to their account.
Find it in the sidebar under Customers & Loyalty → Programs → Pre-printed Vouchers.
Digital vs physical
Most campaigns send vouchers digitally by email or SMS through Campaigns. Pre-printed Vouchers is for physical distribution — when you need something a customer can hold in their hand and scan later.
This is not a shared promo code
Each code in a batch is unique and single-use: one customer claims it to their own account and it is then spent. You cannot set your own wording (such as SUMMER15) and you cannot hand the same code to everyone — the Quantity field decides how many distinct codes are generated, and there is no field for choosing the code itself.
Rewardly has no "enter promo code" box at online checkout. A customer receives a voucher by claiming a code in the member app, or by being sent one; they never type a shared campaign code while paying.
If you want "anyone who knows about this deal gets 15% off", use one of these instead:
| What you want | Use |
|---|---|
| Everyone who qualifies gets it automatically, no code | A Discount program — set the conditions and it applies on its own |
| Only selected customers, delivered to them | Campaigns — send a voucher by email or SMS to a target group |
| A physical code per person, handed out offline | Pre-printed Vouchers (this page) — generate a batch of unique codes |
Barcodes
Every batch you create generates a unique scannable barcode for each voucher — there is nothing to choose. The customer opens the Rewardly app and scans the code to claim the voucher.
Older batches that were created without barcodes still work as before and can still be redeemed.
Voucher types
| Type | What it means |
|---|---|
| Member | Linked to a member account. The customer must scan to claim and must be a Rewardly member. |
| Gift Card | Can be given to anyone. Stays open until redeemed, even without a member account. |
Creating a batch
- Open Customers & Loyalty → Programs → Pre-printed Vouchers → CREATE (
/voucherBarcodes). - Fill in:
| Field | What it does |
|---|---|
| Name | An internal label for this batch (not shown to customers). |
| Voucher Campaign | The voucher program each code in this batch delivers. |
| Quantity | How many unique codes to generate. |
| Type | Member or Gift Card (see above). |
| Pin Code | An optional PIN the customer must enter when scanning, for extra security. |
- Save. The system generates the requested quantity of unique codes immediately.
Tracking status
Each code in a batch has its own status:
| Status | Meaning |
|---|---|
| Unclaimed | Generated but not yet linked to anyone. |
| Claimed | A member scanned and linked it — ready to redeem but not yet spent. |
| Used | Redeemed against a transaction. |
| Open (Gift Card) | A gift-card type code not yet linked to a member. |
| Used (No member) | Redeemed without a member account. |
The batch list shows total counts per status so you can track take-up across your distribution.
How a member claims a barcode voucher
- The member opens the Rewardly member app.
- On the Scan tab, they scan the barcode on the physical voucher.
- The system links the voucher to their account — it appears in their Voucher Wallet and is redeemable at the POS on their next visit.
Store app scan
Staff at the POS can also scan a customer's barcode voucher directly from the Rewardly Store App to link it, if the customer doesn't have the member app installed.
Related
- Vouchers — the voucher program each batch delivers.
- Members — view which members have claimed barcodes.
- Marketing & Messaging — send digital vouchers by email or SMS without barcodes.