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Bakery

A bakery has a daily fresh inventory (bake-it-or-lose-it), a busy morning rush, and a side business in pre-orders for cakes and bundles. The Rewardly setup leans on reset-daily inventory, stamp cards for repeat coffee customers, and online pre-ordering for specialty bakes.

Example business: Crumb & Co — a single-shop neighbourhood bakery with 40+ daily SKUs and a small custom-cake operation.

Setup recipe

1. Outlet & registers

  • Default Order Mode = Take Out.
  • Outlet Registers — 1–2 POS at the counter.
  • Tables — usually off; a small bakery's seats are casual.
  • QR ordering on for cake pre-orders.

→ See Outlet Settings.

2. Daily-reset inventory

Bread you bake fresh each morning belongs on a daily-resetting count. On each product turn on:

  • Track quantity — on.
  • Reset quantity by shift — on.
  • Reset remaining quantity — the typical daily bake (e.g. 40 for a sourdough boule).

When the shift opens the count resets; when it hits zero the product shows as sold out and disappears from the kiosk/online — no disappointed walk-ins.

→ See Inventory.

3. Membership tier (1 level)

A single Member tier is enough. Most bakery loyalty value comes from stamp cards and the daily ritual.

→ See Membership & Tiers.

4. Loyalty ratio

  • 2 points per $1 — small basket size.
  • Channel scope — POS, Kiosk, Online — all of them.
  • Point expiry — 6 months.

→ See Loyalty Points.

5. Stamp card — the morning-coffee loop

A coffee-focused stamp card drives daily return:

  • Stamp card — "Buy 9 coffees, get the 10th free."
  • Rule type — Product (any coffee).
  • RewardFree Coffee voucher.
  • Repeat — yes.

→ See Stamp Cards.

6. Pre-order cakes via online ordering

Custom cakes and bundles are a perfect fit for Online Ordering with a lead-time setting:

  • Create products Birthday Cake — Small / Medium / Large with modifiers for flavour, message, and pickup date/time.
  • Set Inactive days or use Validity in Days on a voucher to ensure pre-orders need ≥ 24-hour lead time.

→ See Online Ordering.

7. Vouchers

ProgramTypeEvent
Welcome — Free CroissantFree itemFirst-time shopper
Birthday — Free Slice of CakeFree itemBirthday
Loaf Bundle — Buy 3 Loaves $20Fixed-price itemOther

→ See Vouchers.

8. Pricing rules — end-of-day discount

A pricing tier for 2 hours before close to clear fresh stock:

  • Pricing RuleClose-Out, Mon–Sun, 17:00–19:00.
  • Pricing TierClose-Out, attached to fresh bread products at 30% off.
  • Customers learn the window; you reduce next-day waste.

→ See Pricing Rules & Tiers.

9. Menu structure

  • Categories — Bread · Pastries · Cakes · Coffee · Specials · Custom Orders.
  • Modifiers — coffee customization; cake flavour and inscription.
  • Variants — bread size (Half / Whole loaf).

→ See Menus.

10. StockOS

  • Inventory with daily reset (see step 2) — for finished products.
  • Ingredients & Recipes — for raw flour, butter, eggs etc. Used to pull a production report — see Stock Reports.
  • Suppliers — flour mill, dairy supplier, coffee roaster. Track weekly purchase orders.

→ See Ingredients & Recipes, Suppliers & Purchasing.

11. Payment

  • Card + PayNow + Cash — typical mix.
  • Cash Rounding$0.05, cash-only.
  • Store Credit — useful for the regular morning-coffee crowd; sell a $50 → $55 top-up offer.

→ See Store Credit, Cash Rounding.

KPIs to watch

  • Same-day sell-through — units sold ÷ units baked.
  • Stamp-card cycle time — how many days between stamp 1 and stamp 10 (your morning regulars).
  • Pre-order share — cake/pre-order revenue ÷ total.
  • Close-out lift — % of fresh stock sold during the close-out window.